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Research Centre

The website questions nobody explains properly.

SSL, domains, hosting, email, backups. The jargon, translated into plain English so you know what you are paying for and why. Written by Sam, added to constantly.

85 questions coveredFree with one quick unlockNew answers added regularly

Domain Names

4 of 10 live
What is a domain name? (And why it is not a website) What is the difference between a domain and web hosting?
Why do I have to renew my domain every year?Soon
What happens if my domain expires?
What is WHOIS privacy and do I need it?Soon
What is DNS? (Explained without the jargon)
What are nameservers?Soon
How long does a domain transfer take?Soon
Can I move my website without changing my domain?Soon
Why can’t every domain name be registered?Soon

Web Hosting Basics

2 of 10 live
What actually is web hosting?
Shared hosting vs VPS vs dedicated serverSoon
What is cloud hosting?Soon
What uses the most hosting resources?Soon
Why is one hosting company cheaper than another?
Why "unlimited hosting" is not really unlimitedSoon
What happens when your hosting runs out of space?Soon
How many websites can one hosting account have?Soon
Can two websites affect each other’s speed?Soon
What happens when a server goes offline?Soon

SSL & Security

3 of 15 live
What is an SSL certificate? Why does my website need HTTPS?
What does the padlock icon actually mean?Soon
Is SSL the same as website security?Soon
Why does Chrome say "Not Secure"?
What is the difference between DV, OV and EV certificates?Soon
Can SSL stop hackers?Soon
What is malware?Soon
What is brute force protection?Soon
What is two-factor authentication (2FA)?Soon
Why should I use a password manager?Soon
How often should I change passwords?Soon
What is phishing?Soon
What is DDoS protection?Soon
What is a Web Application Firewall (WAF)?Soon

Email

2 of 9 live
How do I get a professional email address?
Why is my email hosted separately from my website?Soon
Why does email sometimes go to spam?
What is the difference between IMAP and POP3?Soon
What are SPF, DKIM and DMARC?Soon
Why shouldn’t I use Gmail for my business email?Soon
What is webmail?Soon
Why are email attachments size limited?Soon
How do email backups work?Soon

Website Performance

2 of 8 live
Why is my website slow? What is caching?
What is a CDN?Soon
What is bandwidth?Soon
Does image size affect website speed?Soon
How fast should a website load?Soon
Why do plugins slow websites down?Soon
Does website speed affect Google rankings?Soon

WordPress

0 of 8 live
Why does WordPress need updates?Soon
What happens if I don’t update WordPress?Soon
What are plugins?Soon
What are themes?Soon
Why can plugins conflict?Soon
How do WordPress backups work?Soon
Can I recover a deleted page?Soon
Why should I remove unused plugins?Soon

Backups

0 of 6 live
Why backups matter (even if nothing ever goes wrong)Soon
How often should a website be backed up?Soon
What is the 3-2-1 backup rule?Soon
Can backups be hacked?Soon
How long should backups be kept?Soon
What is the difference between a snapshot and a backup?Soon

Uptime & Reliability

0 of 6 live
What does 99.9% uptime actually mean?Soon
Why scheduled maintenance is importantSoon
Why websites sometimes go offlineSoon
What is server redundancy?Soon
What is failover?Soon
What causes downtime?Soon

SEO & Google

1 of 8 live
Why doesn’t my new website appear on Google?
How long does SEO take?Soon
What is indexing?Soon
What is a sitemap?Soon
What is robots.txt?Soon
Why does HTTPS help SEO?Soon
What is Core Web Vitals?Soon
Does hosting affect SEO?Soon

Website Ownership

1 of 5 live
Who actually owns my website?
Who owns my domain?Soon
Can my web designer keep my website hostage?Soon
What should you receive when a website is finished?Soon
Why you should always have your own hosting accountSoon

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