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How do I get a professional email address?

Quick answer

You need a domain first; your email address lives on it. Then you choose who runs the mailboxes: your hosting company (often included), Google Workspace, or Microsoft 365. All give you you@yourbusiness.co.uk; they differ in price and polish.

Step 1: the domain

A professional address is just email on your own domain. If you have a website, you already have the domain. If not, registering one costs a few pounds a year, and you can use it for email alone.

Step 2: pick who hosts the mailboxes

  • Your hosting company. Most website hosting includes email mailboxes at no extra cost. Perfectly fine for light use. The webmail is usually basic, and mailbox sizes are smaller.
  • Google Workspace. Gmail’s interface on your own domain, with Drive, Docs and Calendar. Roughly £5 to £10 per user per month. The most familiar option for most people.
  • Microsoft 365. Outlook on your own domain plus Word, Excel and Teams. Similar pricing to Google. The natural choice if you live in Office.
  • Independent email hosts (Fastmail, Zoho and similar). Good, cheap mailboxes, some with free tiers, if you want neither giant.

Rough monthly cost per person

Included with hostingFree
Zoho / budget hostsFree to £3
Google Workspace / Microsoft 365£5 to £10

Which should you choose?

Solo trade doing email from a phone: the free mailboxes with your hosting are honestly fine. Growing business living in email all day: Google Workspace or Microsoft 365 are worth the fiver for reliability, storage and calendars that just work.

Why bother at all?

bobsplumbing@gmail.com works, but you@yourbusiness.co.uk quietly says "established business" on every quote, invoice and van door. It also means your address advertises your website every time you send an email.

The takeaway

  • You need a domain; then any provider can host mailboxes on it.
  • Free (with hosting) to about £10 a month per person for Google or Microsoft.
  • A domain address builds trust on every email you send.

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